Privacy Policy
Effective Date: May 19, 2025
Last Updated: May 19, 2025
Welcome to CanSmile Dental (“we”, “our”, or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://cansmiledental.com. We are committed to complying with all applicable privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), the General Data Protection Regulation (GDPR), and the California Consumer Privacy Act (CCPA).
1. Information We Collect
a. Personal Information You Provide
When you fill out forms, book an appointment, contact us, or interact with our site, we may collect:
Name
Email address
Phone number
Any other information you voluntarily provide
b. Automatically Collected Information
We use tracking tools such as Google Analytics, Google Tag Manager, and Meta (Facebook Pixel) to collect data automatically when you visit our site, including:
IP address
Browser type and device
Pages visited and time spent
Referral source
General geographic location (non-precise)
Click behavior and session activity
2. How We Use Your Information
We may use your browsing data to:
Provide and improve our dental services
Respond to your inquiries or appointment requests
Personalize your website experience
Monitor site usage and performance
Conduct advertising and remarketing via Meta and Google Ads
Prevent fraud and ensure website security
Comply with legal obligations
We do not sell your personal information.
3. Use of Cookies and Tracking Technologies
We use cookies and tracking technologies to:
Analyze visitor behavior (Google Analytics)
Manage tag firing and analytics (Google Tag Manager)
Deliver personalized ads (Facebook Pixel/Meta)
Enhance overall site performance
You can manage cookie settings through your browser or disable them altogether. Continued use of our site implies your consent to the use of cookies.
4. Legal Bases for Processing (GDPR)
For individuals in the European Economic Area (EEA), we process your data based on:
Your consent
Our legitimate interest in operating and improving the website
Compliance with legal obligations
Fulfillment of a contract (when applicable)
You may withdraw your consent at any time by contacting us.
5. Your Rights (GDPR and CCPA)
If you are an EEA resident under GDPR, you have the right to:
Access your personal data
Request correction or deletion
Restrict or object to processing
Request data portability
Withdraw consent at any time
If you are a California resident under CCPA, you have the right to:
Know what personal information is collected and how it’s used
Request deletion of your personal data
Request disclosure of information shared with third parties
Opt-out of data selling (we do not sell your data)
Not face discrimination for exercising privacy rights
To exercise your rights, email info@cansmiledental.com.
6. Sharing Your Information
We may share anonymized or necessary information with:
Trusted service providers for website functionality
Analytics platforms such as Google and Meta
Legal authorities, if required to comply with applicable law
We do not sell, rent, or trade your personal information to any third party.
7. Data Retention
We keep personal data only as long as needed to fulfill its purpose, comply with regulations, or resolve disputes. Analytical data may be retained for longer periods for performance tracking and improvement.
8. Data Security
We apply industry-standard safeguards to protect your personal data against unauthorized access, misuse, or disclosure. While no system is completely secure, we make every effort to ensure your data is handled with care.
9. Children’s Privacy
Our website and services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will delete it promptly.
10. Third-Party Links
Our site may include links to third-party websites. We are not responsible for the content, policies, or practices of any third-party site. We encourage users to review those sites’ privacy policies separately.
11. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated “Last Updated” date. Continued use of the site after changes implies your acceptance.
12. Compliance with Canadian Privacy Laws (PIPEDA)
CanSmile Dental complies with the Personal Information Protection and Electronic Documents Act (PIPEDA), Canada’s federal privacy law for private-sector organizations. This means we collect, use, and disclose personal information responsibly and with your consent, only for clearly identified purposes. You have the right to access and request correction or deletion of your data at any time.
To make a request regarding your personal information under PIPEDA, please contact us at info@cansmiledental.com.
13. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
CanSmile Dental
3033 Palstan Rd, Unit 206
Mississauga, ON L4Y 4E7
📧 Email: info@cansmiledental.com
📞 Phone: (905) 949-5656
🌐 Website: https://cansmiledental.com
